At Snugly (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal and business information when you access our B2B travel platform and related services (“Services”).
By using our website, APIs, or platform, you agree to the practices described in this policy.
We may collect the following types of information:
Business name, contact person, registration details
Email address, phone number, and billing address
Login credentials and account preferences
Passenger or customer details (name, age, gender, ID details as required by travel providers)
Booking reference numbers, travel itineraries, and payment status
Transaction data, invoices, and billing history
Payment gateway or bank details (collected via secure third-party processors — we do not store full card information)
IP address, browser type, device identifiers
Cookies, analytics data, and user session details for platform optimization
We use collected information to:
Process and manage flight, hotel, and bus bookings
Provide customer and technical support
Manage partner accounts, commissions, and billing
Improve our platform performance and user experience
Send service updates, confirmations, and promotional offers (where permitted)
Comply with legal or regulatory requirements
We may share data only in the following cases:
With Travel Suppliers: Airlines, hotels, and bus operators to complete bookings.
With Payment Gateways: For secure processing of transactions.
With Technology Partners: Hosting, analytics, or customer support tools under strict confidentiality agreements.
For Legal Compliance: When required by law, regulation, or government request.
We never sell or rent user data to third parties for marketing purposes.
Snugly uses cookies and similar technologies to:
Maintain session data and enhance navigation
Analyze user behavior to improve features
Personalize partner dashboards
You can manage cookie preferences through your browser settings, but disabling them may limit platform functionality.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss, including:
SSL/TLS encryption
Secure authentication and password policies
Regular system audits and monitoring
However, no online platform can guarantee 100% security. Users are encouraged to maintain strong passwords and restrict access to authorized personnel only.
We retain business and transaction data as long as necessary to fulfill our contractual obligations and comply with legal requirements.
After that period, information may be anonymized or securely deleted.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your data
Withdraw consent for marketing communications
Request data portability (where applicable)
To exercise your rights, contact us at privacy@snugly.com. We may require identity verification for security reasons.
Our platform may contain links to third-party websites or systems.
Snugly is not responsible for the privacy practices or content of these external services. Please review their respective privacy policies before engaging with them.
Snugly’s platform is intended for business use only and not directed toward individuals under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
Updated versions will be posted on our website, and the “Last Updated” date will be revised accordingly.
